Zugata Blog

Thoughts, trends, and research for designing
high-performance cultures

Melissa Suzuno

Melissa Suzuno is a freelance copywriter who enjoys exploring the intersection of people and work.

Recent Posts

Ask These 5 Questions to Get the Most Out of Your One-on-Ones

Posted by Melissa Suzuno on Dec 8, 2017 1:15:00 PM

Just like the eternal debate over the ideal office temperature and the comical technical difficulties you experience when holding virtual meetings (Brad’s been frozen for five minutes and Steve’s voice sounds like a robot… again!), the one-on-one meeting has become a staple of the modern working environment. Yet despite the frequency of these interactions, many managers struggle to conduct effective one-on-ones. How do you make sure that this meeting is actually beneficial to your direct report?


Topics: Employee Development

What Are Annual Performance Reviews Really Costing You?

Posted by Melissa Suzuno on Nov 21, 2017 1:35:00 PM


There’s one aspect of the employee experience that consistently makes headlines and sparks heated debate—and no, we’re not talking about who really won the office ping pong tournament last spring. It’s the annual performance review process.


5 Types of Bias That Are Hurting Your Performance Review Process

Posted by Melissa Suzuno on Nov 15, 2017 2:00:00 PM

In the past few years, we’ve seen a lot of rapid changes in the working world: easier access to data for all aspects of business, increased emphasis on employee experience and happiness, transparent reporting on diversity and inclusion efforts, ever more sophisticated emoji to liven up your company Slack channel. But for all the advances we’ve made, one area tends to remain squarely in the past: the performance review process.


Topics: Diversity & Inclusion